Delivery

BoilerFans.co.uk deliver to the following countries:

  • United Kingdom
  • Channel Islands
  • Isle of man
  • Republic of Ireland
  • Austria
  • Belgium
  • France
  • Germany
  • Italy
  • Luxumbourg
  • Netherlands
  • Portugal
  • Spain (mainland)

Whether you need your order urgently or are happy to wait a few days we've got a delivery option to suit you. With a range of services available we're confident that you'll find a service that suits you and your lifestyle.

We use Royal Mail & Parcelforce tracked services to deliver your order, a tracking number will be emailed to you once the items have been collected from our warehouse.

In the unlikely event that your item is not in stock (highly unlikely as we report real-time stock levels every 10 minutes 24/7!), or is marked special order/extended delivery on our website, delivery may take longer. We will of course notify you of any extended lead-times that apply to your order.Once your item has been despatched we will send you an email with the tracking details.Surcharges for outlying regions will be applied in all cases. We've included a guide below to show you the services available and the approximate costs but please note that these are dependent on where you live and the product that you are ordering. The amount payable and the options available will be clearly shown in the checkout and on the order confirmation page. An estimate of the shipping cost can be obtained by entering your postcode in to the ‘Shipping Estimator’ feature in the shopping cart, before you check out.

United Kingdom Delivery

Service

Service Level

Customer Collection

You may collect in person from our Manchester warehouse 09:00 - 17:00 Monday - Friday, or 10:00 - 14:00 on Sunday. Your order MUST be placed and paid for at least 2 hours in advance - we DO NOT accept cash or have facilities to take payment upon collection. You must bring a copy of your order (on your phone will do!) and photographic ID (driving license, passport) which matches the order name and address.

Royal Mail Tracked 48

2-3 day service from point of despatch – total shipping time approximately 2-3 working days

Royal Mail Tracked 24

 1-2 day service from point of despatch – total shipping time approximately 1-2 working days

Next Working Day

Next Day Courier Service from point of despatch – total time from order placement approximately 1 working day

Next Working Day before 10:30am

Next Day Courier Service from point of despatch – total time from order placement approximately 1 working day

Next Working Day before Midday

Next Day Courier Service from point of despatch – total time from order placement approximately 1 working day

Saturday Delivery (order Friday before 3:30pm)

Next Day Courier Service from point of despatch – total time from order placement approximately 1 working day

WORKING DAYS ARE MONDAY to FRIDAY - ORDERS PLACED FOR EXPRESS DELIVERY BEFORE 4PM ARE DELIVERED THE NEXT WORKING DAY MONDAY TO THURSDAY - EXPRESS DELIVERY ORDERS PLACED BEFORE 3:30pm ON A FRIDAY ARE DELIVERED ON MONDAY UNLESS SATURDAY DELIVERY OPTION HAS BEEN SELECTED AT THE CHECKOUT

ALL SHIPPING TIMES ARE ESTIMATED AND ARE NOT GUARANTEED, ESPECIALLY DURING PEAK PERIODS SUCH AS BLACK FRIDAY, CHRISTMAS etc OR EXTREME WEATHER EVENTS THAT PREVENT DELIVERY SERVICES FROM OPERATING NORMALLY. DO NOT BOOK AN ENGINEER UNTIL YOU HAVE RECEIVED THE PART AND ARE SURE THAT YOU HAVE ORDERED THE CORRECT MODEL FOR YOUR BOILER.

UK Surcharge Areas

Delivery Surcharges: Unfortunately our couriers charge us a premium for delivering to the following UK areas, which requires us to add the following surcharges for non-postal (i.e. courier) deliveries;

Area

Postcode Areas

Highlands

FK18-21, G83, IV3-IV40, IV52-45, IV63, KW1-14, PA20-40, PH19-40, PH50

Northern Ireland

BT1-99

Scottish Islands

HS, IV41-51, IV55-56, KA27-28, KW15-17, PA41-49, PA60-78, PH41-44, ZE

Scilly Isles

TR21-25

Isle of Wight

PO30-41

 

 

International Orders: British Isles & ROI

We are able to offer delivery to the following British Isles locations and the Republic of Ireland:

Area

Delivery Service

Channel Islands

2-3 days

Isle of Man

2-3 days

Republic of Ireland

2-3 days

Please note that some larger/heavy orders with delivery addresses outside of the UK mainland may incur an additional surcharge to those detailed above. If this is the case we will call or email you before we proceed with your order.

 

European Union:

 

We are able to offer delivery to the following European Union locations:

Country

Delivery Service

Austria

3-5 days

Belgium

3-5 days

France

3-5 days

Germany

3-5 days

Italy

3-5 days

Luxembourg

3-5 days

Netherlands

3-5 days

Portugal

3-5 days

Spain (Mainland Only)

3-5 days