Our 28 Day Money Back Guarantee

The belief we have in the quality of our products and service, we are delighted to offer a 100% satisfaction guarantee. Your can return any unused product to us within 28 days of receipt for a full refund - no questions asked. If you are not 100% satisfied with your purchase you can return it to us providing it is unused, in its original packaging and in a resale able condition, within 28 days of receipt and we will provide a full refund.

Returning your purchase is easy, simply email our customer service team at sales@boilerfans.co.uk

If you have received goods which have been damaged in transit, we will arrange for a carrier to collect the item from you and return it to us for inspection (at no cost to yourself). In all other circumstances the buyer will be responsible for return courier charges.

Our 2 Year Guarantee

At BoilerFans.co.uk we believe that the standard manufacturers 1 Year Guarantee is not nearly long enough! We're so confident of the quality of our replacement boiler fan assemblies that we are pleased to offer an industry leading 2 Year Guarantee on all boiler fan assemblies purchased from BoilerFans.co.uk If the unlikely event that you need assistance under our extended 2 Year Guarantee, just email us at sales@boilerfans.co.uk

You will need to provide proof of installation by a Gas Safe Registered Engineer to claim under the manufacturers product warranty for a faulty product, as in the United Kingdom and the Republic of Ireland it is an offence to work on a gas appliance without the required registration.